Every rental property owner knows that finding good, long-term tenants can be a challenge. It takes time, energy and money to get and keep clean, responsible, and reliable renters. Once you do find great tenants, there are things you can do to help them be even easier and more pleasant to work with. As you implement these tips, you’ll find yourself spending less time looking for renters and worrying about terrible tenants, and more time doing more important things.
1. Communication is Key
The best thing you can do, from the first time you meet your potential tenants, is to communicate clearly with them. Be sure your renters are understand your expectations and also feel comfortable talking to you. As you do this, they’ll be more likely to follow the rules and come to you with questions, concerns or problems.
It can be hard to keep up with calls and questions from renters, which is one area a property management company can relieve some stress and contribute greatly to the satisfaction of a renter. If your tenants feel like they have somebody to reach out to and know that they’ll get a quick response, they’ll feel safer and more supportive.
2. Keep Up and Stay Ahead
When it comes to the needs of your renters, the sooner you’re able to respond and the more you’re able to accommodate, the better. It’s important to take care of any repair issues, but also to be proactive with maintenance and home improvements.
If you find yourself falling behind on upkeep and repairs, don’t be afraid to ask for help. Renters are often willing to do some repair and maintenance work on their own in exchange for a discount on rent or other compensation. Keep in mind that property management companies usually have relationships with trusted contractors so they are much better able to keep on top of maintenance issues and work ahead to keep your tenants happy.
No matter how you choose to approach housing repairs, maintenance, and upgrades, remember that the happier your tenants are, the easier they’ll be to deal with month-to-month.
3. Show Appreciation
Sometimes it’s the small things that can make the biggest difference. Letting your tenants know that you appreciate their efforts to pay rent on time or keep the home clean and well kept only encourages more of that kind of good behavior. Simple things like sending a card on their birthday or giving a small gift around the holidays can really make them feel valued.
Whether it’s sending cards, giving gifts, or choosing other unique ways to express gratitude for your tenants, making them feel appreciated can really motivate them to be better tenants. After all, the happier your tenants are, the longer they’ll want to stick around… and that saves you time and money.
Remember, you don’t have to handle all of this on your own! Real Property Management East Valley can help manage your rental properties in a way that encourages better renter behavior and relationships. We are dedicated to being available and being proactive, and in doing our best to ensure your renters feel appreciated.